Assessor Resource
MSS402002A
Sustain process improvements
Assessment tool
Version 1.0
Issue Date: May 2024
This unit applies to organisations implementing competitive systems and practices and continuous improvement. It covers the skills needed to ensure that process improvements are sustained and opportunities taken to suggest further improvements.
Improvement initiatives can be made by any of a number of methods and by teams or individuals. The unit assumes that desired levels of performance or quality are known to employees.
The unit can be applied to all areas of an organisation, including production, maintenance, logistics and office functions.
This unit requires the application of skills associated with problem solving, initiative and enterprise and self-management in order to understand implement and monitor improvement practices. It also requires the ability to identify and address personal skill gaps in order to manage own ability to implement change.
This unit of competency covers the skills and knowledge required to prevent process improvements in their own work from slipping back to former practices or digressing to less efficient practices.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)